A product key can be returned to receive a refund in two cases:

• Before the product code is delivered.
• If there’s an issue with the product code itself (it is either invalid or previously used).

If you want a refund for a not-displayed key, please read above guide .

If you face an issue with your purchased key, contact our Customer Support Team.

I have already received the key, and I want to return it

In case you changed your mind only after receiving the key, and you want to return the product key to get a refund, then that is unfortunately not possible. We are a digital key marketplace, not a platform, and the seller of your product is not a direct publisher of the key, thus, they do not have any technical means to revoke or deactivate a viewed key.

FAQ

Q – Accept returns?

A – Yes

Q – Return window

A – 2 days from delivery date

Q – Return method

A – in store

Q – Item condition

A – new

Q – Restocking fee

A – no fee

Q – Return reason and fees

A – no fee (remorse), no fee (defective)